1. How may I procure product samples for evaluation?
We facilitate the provision of complimentary samples (cumulative value not exceeding $10). Clients with established
accounts with FedEx, DHL, UPS, EMS, or TNT are preferentially considered for this service.
2. How do I access the comprehensive price structure of LUXELINC?
Kindly extend your inquiry via email for an exhaustive price ledger and associated order modalities. Alternatively,
esteemed clients can engage with our representatives directly through Skype for a swift deliberation.
3. Is it feasible to embed our corporate insignia or denomination onto your merchandise or its packaging?
Certainly. We pride ourselves on our adeptness in OEM customization, enabling brand integration both on the product
and its accompanying packaging. Customization fees are contingent on order volume.
4. What's the protocol for order initiation?
Initiate by transmitting your product requisition. Post-quotation and mutual accord, formalize your intent through
a purchase order via email or fax. Subsequently,
our accounts division will forward a PROFORMA INVOICE or SALES CONTRACT to
consummate the order proceedings.
5. Does LUXELINC undertake logistical coordination on behalf of its clientele?
Indeed. We orchestrate multifaceted shipping solutions, spanning sea, air, and express courier services (including but
not limited to DHL, UPS, TNT, EMS, FedEx). Our commitment lies in identifying and
deploying the most cost-advantageous method for our clients.
6. What's the delineation for delivery methodologies?
For consignments with diminished volume or those weighing less than 100 kgs, we typically employ expedited
courier services. For consignments in the bracket of 100 to 500 kgs, we opt for either aerial or maritime freight.
7. What are the endorsed modalities of fiscal transaction?
For bulk consignments, we acquiesce to Wire Transfer (T/T) in advance or Letters of Credit (L/C) at sight.
For transactions not surpassing $50,000, T/T is the favored conduit. For diminutive transactions,
instruments such as Western Union and PayPal are deemed acceptable.
8. Could you elucidate the warranty provisions associated with your products?
LUXELINC's merchandise comes appended with a one-year warranty clause. Within this stipulated period,
should any quality aberrations arise, the product can be
remitted to our inspection division. Post evaluation, a flawless counterpart will be dispatched.
It is noteworthy that logistical expenses are apportioned between LUXELINC and the client.
9. What are the prerequisites for exclusive distributorship under the LUXELINC banner?
A monthly sales threshold ranging from USD 5,000 to USD 20,000 qualifies one for regional distributorship.
Transcending a monthly sales volume of USD 50,000 elevates one to the status of a sole national distributor.
10. I have a penchant for a limited quantity of your offerings. How should I proceed?
LUXELINC values each client engagement, irrespective of order magnitude. For nascent associations,
we remain amenable to modest initial requisitions. However, a tentative volume indication in your inquiry
is highly esteemed.
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